Our telecommunications service provider is planning scheduled maintenance on our chat systems on Sunday, April 28th, beginning at 2:00 AM Eastern U.S. Time. The expected maintenance window will be 30 minutes. During this time all active chats will be disconnected, and no new chats will be able to be initiated. During this time, please feel free to reach out to us by submitting a ticket in your Account Management Panel, or reach out after the maintenance is concluded.

We are sorry for any inconvenience this may cause, and we thank you for your patience and understanding.

We're currently undergoing maintenance on our eccomp16-havp18 node to ensure its stability and performance. This maintenance process may lead to some temporary fluctuations in service availability and performance. Customers may experience brief interruptions or delays in service, and there may be temporary fluctuations in network and server performance. Our technical team is actively monitoring the situation, and updates will be provided here as necessary. Thank you for your understanding and patience during this time.

Customers can check what server they are hosted on using the following article, Account Technical Details